Privacy Policy

Information we collect

• Account & age-gate: email/username, password (hashed), date of birth/age confirmation, and optional profile details.
• Gameplay: game activity, virtual currency balances, rewards, and in-game preferences.
• Device & usage: IP address, device/browser identifiers, pages viewed, and approximate location derived from IP.
• Cookies & similar tech: identifiers used for login, preferences, and analytics.
• Support communications: messages you send and related metadata.
• Purchases (if offered): records of virtual-item purchases; payment details are processed by our payment providers (we generally receive transaction IDs/status, not full card numbers).

How we use information

• Provide and secure the Site, create/maintain accounts, and enforce rules/age requirements.
• Operate games, manage virtual items, prevent fraud/abuse, and troubleshoot.
• Analyze performance and improve features (including aggregated analytics).
• Communicate about service updates, security notices, and support requests. With your choices, send marketing emails (you can unsubscribe).

How we share information

We may share personal information with service providers who help us run the Site (hosting, analytics, email/support tools, fraud prevention, and payment processing if applicable). We may also share information (a) to comply with law or legal process, (b) to protect our users, business, and rights, or (c) in a corporate transaction (e.g., merger or asset sale). We do not sell personal information for money.

Cookies & analytics

We use essential cookies for authentication and site functionality, and may use analytics cookies to understand usage. You can control cookies via your browser settings; blocking cookies may impact features like login.

Children

The Site is intended for users who meet the applicable age requirement (at least 20, consistent with the Gambling Act 2003). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

Your privacy rights (New Zealand)

Under the Privacy Act 2020, you may request access to and correction of personal information we hold about you, and you may withdraw consent to certain uses such as marketing. We do not sell personal information. To submit a request, email contact@kiwispinnz.com. We may verify your request using account or device information. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.

Data retention & security

We retain information as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no system is 100% secure.

Changes

We may update this policy from time to time. We will post the updated version on this page and update the effective date.